Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
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I’m also having an issue where about 3-4 times in a day my game will blue screen (crash and show an error code then return me to the home screen) if you guys could fix that I’d love it very much!
Thanks. Twitter will use this to make your timeline better. UndoUndo
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