@MojangSupport Having issues with past Hero edition purchase, can't figure out who/where to contact because half of the support links go to Microsoft the other half to Mojang. Bought a copy and gifted one that got double charged, contacted for a refund, but refunded wrong one.
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID if possible. ^RL
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Literally sent me to a page that then told me to contact someone else. Who then told me to contact Mojang. When I called back because it is a
@Microsoft issue I waited 25 minutes for them to hang up on me. Anyone with an IQ could look at this image and see the issuepic.twitter.com/f8P58Dvtb7
Thanks. Twitter will use this to make your timeline better. UndoUndo
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