@MojangSupport Is there anyway to use a parent email to secure a child's Minecraft account? My daughter's account has been locked bc she's using an old email address we don't have access to anymore. Her acct is 6 years old, so we're trying to prevent having to start over.
No problem! Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we'll do our best to help you out with updating the account. Remember to attach your Transaction ID in your email to us, if possible. ^AS
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@MojangSupport any idea how long the response time usually is? I did as you asked and it's been two days and I haven't heard back.Thanks. Twitter will use this to make your timeline better. UndoUndo
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