Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Replying to @MojangSupport
I put a ticket in around June 20th, I have not heard a thing, can someone tell me if this is the normal?? What is the backlog looking like?
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Replying to @ironpumpkin
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
2:26 AM - 14 Jul 2020
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