Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Replying to @MojangSupport
Sent a help request about a month ago and still haven't had any response returned. I know you guys have a message from May saying that you have a large volume of requests, but have you not been able to carve through them over the past few months? Your help would be appreciated.
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Replying to @BraedenL
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
6:00 PM - 10 Jul 2020
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