Just a reminder - we will NEVER send you an email asking for your account information. If someone sends you an email saying that your account is being resold or you need to provide your TID, report it as phishing to your ISP and go on about your day.
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I've sent multiple requests through that form since February. All I get is an automated reply requesting a transaction ID. That isn't possible. I bought the game more than 4 years ago, and if I even knew what method I used to pay (I don't), I wouldn't have access to the trans ID.
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Were you ever able to get your problem solved?
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