@MojangSupport Hey there. Bought the game in 2011, i submitted a ticket (with trans id) almost 3 months ago because i couldn't migrate account and it says i don't have the game. No answer to this day. What should I do to be able to play the game I paid ? thanks.
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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Hey there ! Almost 1 year later (so more than 1 year since ticket creation), I still got no answer from support and still can't play the game I bought. Can you please help me ??
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Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID and account name / Gamertag.
End of conversation
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