@MojangSupport Is there a standard turn-around time for contacting support? it's been two weeks with no reply/status update except the initial inquiry email "automatic" response which didn't help.
@MojangStatus
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! https://help.minecraft.net/twickets/845559
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I can appreciate the volume, but a status update system via ticket numbers would be some invaluable transparency for an already frustrating situation. I appreciate the work you guys do, just feedback from frustration. Is there an expected turn around time given the current load?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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