Let's try that again without the NSFW images. @mojang dot support is not us, so if you receive an email from that address, please do not give out any personal info.
I'm really sorry you're having trouble! It sounds like a possible temporary issue that we're looking into, but if it's still happening later on, I would recommend looking into our Realms article here for further help: https://help.minecraft.net/hc/en-us/articles/360034754132-Minecraft-Realms-connection-issues …. Thanks! ^SP