Hey @MojangSupport, I am beyond frustrated and need some help. My kid purchased minecoins on an iPad, and they never showed up in the game. I am going in circles trying to find someone to contact, and I only see options to report a bug or leave feedback on your site. Help!
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Hi again. I sent an email at the link you sent. We got an automated reply that the message was received, but have not heard anything else. How long should we expect to wait to hear something?
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We sent the message about a week ago.
End of conversation
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