@MojangSupport could you guys please help me reset my password for my account. I don’t receive the reset request emails and yes I’ve checked my spam. I’ve also read all your troubleshooting articles, they don’t help me at all. I need a real person’s assistance.
No worries! Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. Thanks! ^AS
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Right, my transaction ID is from 2012 when I originally purchased the game. Is that still alright? Is there any idea on how long it will be before I hear back?
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