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MojangSupport's profile
Mojang Support
Mojang Support
Mojang Support
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@MojangSupport

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Mojang SupportVerified account

@MojangSupport

Problems with Minecraft or a Mojang account? Let us know! We're open 7 days a week, 24 hours a day! Email support via http://help.minecraft.net/hc/en-us 

Redmond, WA
help.minecraft.net
Joined January 2013

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    1. Mojang Status‏ @MojangStatus 8 Jun 2020

      Minecraft Realms: Players are running into issues connecting to Realms. The team is working to mitigate the issue as we speak and we appreciate your patience. -MG

      122 replies 56 retweets 575 likes
    2. Axion97 Player‏ @axion97 8 Jun 2020
      Replying to @MojangStatus @Mega_Spud

      The realms are not the only problem! What's wrong with signing in to the Microsoft Account on Bedrock Edition today? The game login is not done regardless of the time I wait, and I have been trying for many hours!pic.twitter.com/ZjoqqmdRJX

      1 reply 0 retweets 4 likes
    3. Axion97 Player‏ @axion97 8 Jun 2020
      Replying to @axion97 @MojangStatus @Mega_Spud

      I've been unable to play all day! @MojangSupport

      1 reply 0 retweets 5 likes
      Mojang Support‏Verified account @MojangSupport 9 Jun 2020
      Replying to @axion97

      I'm sorry for any trouble you're having! It's currently a temporary issue we're currently looking into. I would check back in later on and if it's still happening, send us an email at https://help.minecraft.net/hc/en-us/requests/new …. Remember to attach your Transaction ID.^AS

      1:21 AM - 9 Jun 2020
      2 replies 0 retweets 0 likes
        1. EpicAlf‏ @AlfEpic 9 Jun 2020
          Replying to @MojangSupport @axion97

          Im still having problems with realms it says this and then it says it is unable to connect. Many other people are having the same problem.... You said it was fixed yesterday and it is down again...pic.twitter.com/c7Qt9QETQG

          0 replies 0 retweets 1 like
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        2. Wayne Sturley‏ @WayneSturley 9 Jun 2020
          Replying to @MojangSupport @axion97

          A temporary problem since at least 6 am this morning?? Son hasn’t been able to log in at all. I am on his realm and can’t connect.

          1 reply 0 retweets 1 like
        3. EpicAlf‏ @AlfEpic 9 Jun 2020
          Replying to @WayneSturley @MojangSupport @axion97

          none of my friends can get onto my realm and we have tons of progress on it as well. We've got full enchanted diamond gear we have a conduit and bunkers on no cheats. Hopefully we dont loose our progress we have had this world for months...

          0 replies 0 retweets 1 like
        4. End of conversation

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