Let's try that again without the NSFW images. @mojang dot support is not us, so if you receive an email from that address, please do not give out any personal info.
I'm sorry for any trouble you're having! It's currently a temporary issue we're currently looking into. I would check back in later on and if it's still happening, send us an email at https://help.minecraft.net/hc/en-us/requests/new …. Remember to attach your Transaction ID. ^AS