Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Replying to @MojangSupport
Hi guys! More than 2 months ago I sent a mail with all the info (Transaction ID, mojang account, etc) to migrate my old account to a Mojang one. I understand you have a lot of work to do and I just wanted to know that you have well received my mail. Thank you and have a good day!
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Replying to @jjerems17
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
3:57 PM - 8 Jun 2020
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