. @MojangSupport @NintendoUK
I’ve just bought some mine coins and went to renew my realm I went to pay for it with my minecoins and the game closed coming up with a software error now the coins have gone from my account and my realm hasn’t been renewed.
Please check our FAQ at https://help.minecraft.net/hc/en-us/sections/360004954931-Minecraft-Realms …. If you still require assistance with your Realm, please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to describe the issue, provide the name of the Realm, and your Username/Gamertag. ^JS