@MojangSupport I know you're under a lot of strain right now My account was hacked 5 weeks ago and I have yet to hear back from anyone. Can I get a human to send any email in response? Thanks. 93R957-WQ50
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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Um. I know it's nice to do things in the order they were received because of fairness but...are some support requests not way more problematic than others? Someone else has had access to my identity and payment info for 6 weeks. Maybe start doing triage on your support requests.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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