@Minecraft @MojangSupport I purchased a realm nearly 24 hours ago and it doesn't work. I submitted a ticket straight away, and still no response.
Please get back to me, it takes the piss the first day i want to play on a new realm with some friends and your shit don't work.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL