Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Replying to @MojangSupport
A suggestion: You should at least send some periodical reminders to let the customer know his/her call for support will be attended at some point and has not been abandoned. People feel like their support requests are ignored.
4 replies 0 retweets 28 likes
Replying to @knownasbiter
If you'd like to submit a suggestion, please visit https://feedback.minecraft.net/hc/en-us . ^RL
4:42 PM - 25 May 2020
2 replies
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