Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Replying to @MojangSupport
hey hello, so I recently tried to buy minecraft. I filled in my information and I verified it, and was successful but when it was placing order, it somehow gave me an error and it asked me to try again with buying the game again even though I already purchased it.
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Replying to @Ginsuki_
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^SP
2:11 PM - 22 May 2020
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