Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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Replying to @MojangSupport
My Minecraft Java Edition account was recently compromised and I disputed the email change back to my email and over a month and requested a password change but didn't get an email back. I also submitted a ticket to Mojang support but haven't heard back from anyone yet.
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Replying to @lucharb3
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
2:06 PM - 21 May 2020
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