@MojangSupport I'm trying to get my old account back. I'm not getting an email back when I ask for a password reset request. I have a transaction ID as proof of purchase, but I cannot do anything to get my old account.
I'm sorry to hear that! Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
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I've already sent in a request a week ago. Wouldn't resubmitting a ticket with this new information push me to the back of the queue?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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