@MojangSupport I purchased a Duck Tales DLC in January and still cannot use it within the game. I submitted a help desk in January and after three months waiting somebody responded but has since ghosted me. Please help.
I'm sorry to hear that happened! Please send us another email at https://help.minecraft.net/hc/en-us/requests/new … and we'll do our best to help you out with this. ^AS
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I just re-submitted. This is not really the help I was hoping for, it took three months the last time I submitted for this very same issue. Anyway to expedite? Or escalate to a more senior tech? My new case number is 669506.
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