@MojangSupport hi, i tried to buy renewed realms subscription today but an error occured. I tried once again and again it said please check your credit card details and try again. Then i checked my card settings from my bank to be sure if online payments are on, and saw that...
To find out how to locate your transaction ID or retrieve it if you no longer have it, see https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-Transaction-ID- … ^SP
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The only mail i recieved is the cancellation mail. I don't know what happened but i can send you the receipt from my bank. Also my player name is The_WonderfulOne, just in case you need it.
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Hi again, i can send you my card's last 4 digits, expiration date and purhase date
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