@MojangSupport is there an issue going on with Minecraft right now? Trying to log on but it's taking over 7 minutes meanwhile I was just briefly on it....
The problem you've described sounds like a temporary issue and should have been resolved now. Please try again, and if you're still having the same problem, please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. ^JS