@MojangSupport My friend has been trying for months now to get access to his Minecraft account back. I bought it for him as a gift, I've provided both the original receipt as well the credit card statement showing the purchase. What gives?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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I've been waiting more than half a year for a response. What exactly am I supposed to do when it's been 7 months since I first started trying to get access to my copy of the game back?
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"Quickly as possible" when the first ticket put in for this was back in September 2019. That's not remotely quick.
End of conversation
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