@MojangSupport My account seems to be hacked since April 14th, email & password have been changed. How do I proceed to receive back control of my account?
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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I received a reply on Aug 21, that is three months. My ticket is closed 14days later giving me no chance to reply. Can I request to pick up my ticket 1110653 again so I can get my account transfered to my new account?
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Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^RL
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