@MojangSupport Guys please. Please help me out. I have sent requests to the email, reached out to you guys on twitter, and for months no progress has been solved on my issues. This is honestly becoming upsetting. I just want to play a game I already own. PLEASE HELP.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
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I've received this automated message so many times. I'd really like actual help instead of this. I know you guys are short on staff and whatnot, but this has been going on for 5 months. I don't understand why I haven't been at the front of the queue.
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I'm in the same boat. It's so frustrating! I've yet to hear anything back from them besides these automatic replies. I'd understand if they were a small company like when I had bought it but they were sold to
@Microsoft for $2.5 billion. You'd think they would have better support
End of conversation
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