@MojangSupport I have ticket opened since May 1 but no response yet. My daughter paid for minecraft coin, got transaction id in her email but balance is not being deposited into her minecraft gamer profile. Support request #596079. 6 days with no human response is not acceptable.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP