@MojangSupport Hi. I'm getting a "Failed to Load Character 1" when going in to change skins (specifically to a pack I purchased yesterday). This occurs on Windows 10, Nintendo Switch and Android. Can you assist?
I'm sorry to hear that's happening! For technical help, please visit https://help.minecraft.net/hc/en-us/articles/360035130751-Technical-support-resources …. You can also send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we'll take a look for you. Thanks! ^AS