@MojangSupport my son bought the nightmare before Christmas world/skin pack on Nintendo switch but it disappeared today. Hoping you might be able to help, thanks!
I'm sorry you're having trouble! It's possible to be a temporary issue, but I would also check out this page to help troubleshoot: https://help.minecraft.net/hc/en-us/sections/360004954631-Payment-Troubleshooting …. If it's still occurring, reach out to us here: https://help.minecraft.net/hc/en-us/requests/new …, so we can take a look. Thanks! ^AS
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Thanks for the reply! I'll check out the links and also have him check if it's been restored.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Great news, he said it was restored this morning. Thanks again for the quick response, and please feel free to take al lthe credit for fixing it!
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