@MojangSupport I loaded up my Minecraft just now and for some reason all of my skin and texture packs I had paid for are gone, and it won't let me re-download them without paying again. How can I fix this?
I'm sorry you're having trouble! It's possible to be a temporary issue, but I would also check out this page to help troubleshoot: https://help.minecraft.net/hc/en-us/sections/360004954631-Payment-Troubleshooting …. If it's still occurring, reach out to us here: https://help.minecraft.net/hc/en-us/requests/new …, so we can take a look. Thanks! ^AS