@Microsoft @MojangSupport Minecraft reset all of my resource packs, skin packs, and maps, and I am not able to access them anymore because they don’t appear in “My Packs.” I’m on Bedrock Edition on PS4 with the latest version.
I'm sorry you're having trouble! It's possible to be a temporary issue, but I would also check out this page to help troubleshoot: https://help.minecraft.net/hc/en-us/sections/360004954631-Payment-Troubleshooting …. If it's still occurring, reach out to us here: https://help.minecraft.net/hc/en-us/requests/new …, so we can take a look. Thanks! ^AS