@MojangSupport I bought I skin pack on PS4 a few months back, but I logged on today and it was gone, can I get it back or is it lost for good?
I'm sorry you're having trouble! It's possible to be a temporary issue, but I would also check out this page to help troubleshoot: https://help.minecraft.net/hc/en-us/sections/360004954631-Payment-Troubleshooting …. If it's still occurring, reach out to us here: https://help.minecraft.net/hc/en-us/requests/new …, so we can take a look. Thanks! ^AS