@MojangSupport I wanted to play Minecraft with my niece while we are stuck at home. She is on Xbox One and I am Windows 10. I bought the Java Edition and it doesn't work. Can I switch my version to the proper one to play with her? Or can I get a refund? I contacted support.
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^RL
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I've done so and only get a list of articles to read sent to me. Can I get a refund? or a voucher to to get the proper version to play coop from Windows 10 to Xbox One?
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