@MojangSupport My account seems to be hacked since April 14th, email & password have been changed. How do I proceed to receive back control of my account?
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID. ^JS
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Thanks you! I would not have expected this form to be under "contact" but to be referenced on the support page. A ticket has been made!
Thanks. Twitter will use this to make your timeline better. UndoUndo
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So I have sent that email at which I received an auto-reply that said if the information there doesn't help I have to reply to the email. Some time later I still have not received any steps towards a resolution to get my account back... I can imagine a busy period but >7 days...
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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