I'm sorry to hear about that. It's possible that may have been a Windows 10 code auto-response that was sent out. If it does not pertain to your issue, reply to the email and someone will assist you as soon as possible. ^SP
You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You always have the option to delete your Tweet location history. Learn more
I'm sorry to hear about that. It's possible that may have been a Windows 10 code auto-response that was sent out. If it does not pertain to your issue, reply to the email and someone will assist you as soon as possible. ^SP