@MojangSupport I requested a refund as I mistakenly bought the Java version instead of the Windows 10 version. The response I’ve had had from your support team instead talks about a windows 10 code error being resolved and doesn’t relate to my problem or solve it at all.
I'm sorry for any confusion from that email. It was an automated email that was sent out, so you don't have to worry about getting a response from us. We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS