@MojangSupport hey i have pre-ordered minecraft dungeons hero edition, but when i open the launcher it tells me to preorder, same with the website, however when i go to profile it shows me a picture of hero edition and has a message saying Minecraft Dungeons is not available yet
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to attach your Transaction ID.