@MojangSupport I purchase the game. The product has been charged twice in my account and I can't download the game. The Mojang site told me that "you have not Minecraft yet, Purchase here!"
I send a e-mail, and i hope you resolve this as soon as possible.
Thanks.
-
-
Can i ask how long tickets might take? i sent a ticket a month ago about an issue that is not allowing me to access my account and have still not received a reply
-
Yesterday man, but they factured me the game 3 times. I hope we can have any help for them...
End of conversation
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.