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MojangSupport's profile
Mojang Support
Mojang Support
Mojang Support
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Mojang SupportVerified account

@MojangSupport

Problems with Minecraft or a Mojang account? Let us know! We're open 7 days a week, 24 hours a day! Email support via http://help.minecraft.net/hc/en-us 

Redmond, WA
help.minecraft.net
Joined January 2013

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    1. D0PE  🎮 🌸‏ @DopeMamaPlays 22 Apr 2020

      Trying to get the Minecraft beta to update on my husband's PC but it seems to be stuck at an older update (1.15.8.0). Somebody help! @MojangSupport

      1 reply 0 retweets 1 like
      Mojang Support‏Verified account @MojangSupport 22 Apr 2020
      Replying to @DopeMamaPlays

      For technical help, please visit our Help site https://help.minecraft.net/hc/en-us . ^JS

      10:47 PM - 22 Apr 2020
      • 1 Like
      • D0PE 🎮🌸
      2 replies 0 retweets 1 like
        1. D0PE  🎮 🌸‏ @DopeMamaPlays 22 Apr 2020
          Replying to @MojangSupport

          Thank you! It looks like it's slow foe a lot of people so hopefully it's resolved by now. If not, I know where to go. (:

          0 replies 0 retweets 0 likes
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        1. New conversation
        2. D0PE  🎮 🌸‏ @DopeMamaPlays 26 Apr 2020
          Replying to @MojangSupport

          We have tried everything here. I easily updated to the latest beta on my PC but Husband is stuck in an older version. He has installed and uninstalled, he has left the beta and waited 48+ hours to try again. Can't get back to a non-beta version or to the latest beta...

          1 reply 0 retweets 0 likes
        3. D0PE  🎮 🌸‏ @DopeMamaPlays 26 Apr 2020
          Replying to @DopeMamaPlays @MojangSupport

          We both have Windows 10 and are following same steps but for some reason he is stuck in limbo. @HelenAngel any ideas? We have gone through Minecraft support pages, searched Google/Reddit, and tried the same process many times. :(

          0 replies 0 retweets 0 likes
        4. End of conversation

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