@MojangSupport I had redeemed the code for my free version of MC for Win 10 in 2018 and it is showing up in my Mojang acct. Microsoft is not reflecting the free version on my acct. tho and says I had to contact you all. Any suggestions? Maybe I need a new code? Thank you! <3
Please note that you will need to log into the same Microsoft (Xbox Live) Account with which you redeemed your code originally. For more help with Xbox Live account related issues, please see Player Support here https://beta.support.xbox.com/contact-us I hope this helps! ^SA
-
-
I have attempted to locate my game using both accounts I have ever had with Microsoft. The game is simply not there in my library.
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
I have also used the support link you have shared twice. Both times I was told to reach out to Mojang support. :(
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.