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MojangSupport's profile
Mojang Support
Mojang Support
Mojang Support
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@MojangSupport

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Mojang SupportVerified account

@MojangSupport

Problems with Minecraft or a Mojang account? Let us know! We're open 7 days a week, 24 hours a day! Email support via http://help.minecraft.net/hc/en-us 

Redmond, WA
help.minecraft.net
Joined January 2013

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    Mojang Support‏Verified account @MojangSupport 17 Apr 2020

    We have fixed the Windows 10 code error. You can log in to our Mojang account and redeem your Windows 10 code if you purchased Java Edition BEFORE October 18, 2018. If you're eligible, you have until midnight PST on Monday, April 20 to redeem your code.https://www.minecraft.net/en-us/article/ancient-java-players--you-attention-please- …

    12:03 PM - 17 Apr 2020
    • 35 Retweets
    • 314 Likes
    • Mike Omeri Madi Supercjcom Abir Mahmud IvanBB Maryam Qureshi William Steiner bigbadbob234 Samuel Piatt
    221 replies 35 retweets 314 likes
      1. New conversation
      2. Rachel‏ @RachiiBug 17 Apr 2020
        Replying to @MojangSupport

        Redeemed my code, says already redeemed and no option to install the game? :(

        1 reply 0 retweets 2 likes
      3. Minecraft Player‏ @Minecra50348011 17 Apr 2020
        Replying to @RachiiBug @MojangSupport

        I’ll tell you what I told some other people. I had the same problem, you have to go to buy it in the Microsoft store and sign in to your Microsoft account. There it will give you the option to download it.

        2 replies 0 retweets 1 like
      4. Show replies
      1. Joshua L.‏ @Fm_Flyx 17 Apr 2020
        Replying to @MojangSupport

        My redeem code says "This code has already been redeemed." It also says " Claimed 7 April, 2017", Idk entirely how it works, but if there is an acc that had it redeemed onto it, can I send the redeem code and could you maybe trace the account and disable it's code? and then (1)

        3 replies 0 retweets 3 likes
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      1. New conversation
      2. words‏ @grauer_himmel 17 Apr 2020
        Replying to @MojangSupport

        Mine was "reedemed" and I contacted Microsoft twice. Code doesn't exist in my accounts.

        4 replies 0 retweets 9 likes
      3. words‏ @grauer_himmel 17 Apr 2020
        Replying to @grauer_himmel @MojangSupport

        Only have one personal account and a school email at Microsoft. None have them

        0 replies 0 retweets 5 likes
      4. End of conversation
      1. This Tweet is unavailable.
      2. Joshua L.‏ @Fm_Flyx 17 Apr 2020
        Replying to @MarioTheTweeter @MojangSupport

        Same boat here

        1 reply 0 retweets 2 likes
      3. End of conversation
      1. mãe, to vacinada‏ @Plusle10 17 Apr 2020
        Replying to @MojangSupport

        I sent a message to Microsoft support, but they didn't even read before answering. Can you guys help me? My code for windows 10 says it's already redeemed, but I wasn't me! My account had problems sometime ago and I had to change its password. +

        3 replies 0 retweets 3 likes
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      1. Yang Zhang‏ @snow_zhangy 17 Apr 2020
        Replying to @MojangSupport

        Hi. I can redeem the code on windows 10. but After i install the game (tried uninstall old trail and reinstall). it still shows I have to unlock the game by buying starter edition. in ms store I can see i already owned the windows version. Please help

        1 reply 0 retweets 1 like
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      1. NWO Gaming Wolf‏ @Tanner_James77 17 Apr 2020
        Replying to @MojangSupport

        I have a new update idea for Minecraft it’s Pet Hamsters!!! #hamsterpic.twitter.com/cAizyXuRIH

        0 replies 1 retweet 2 likes
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