@MojangSupport I buy the game yesterday and the credit card was charge and no key or e-mail showing the purchase help
If you didn't receive an email from Mojang with a Transaction ID for a purchase, the order is most likely in-complete, and we're unable to refund incomplete orders. You can see some troubleshooting ideas for this here https://help.minecraft.net/hc/en-us/articles/360029642712-I-can-t-make-a-purchase … I hope this helps! ^SA