@MojangSupport I purchased the game Minecraft Java Edition for PC and you have charged to my credit card but in my account don't appears neither the game nor the confirmation email or anything. I want my money back.
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new …. Remember to attach your Transaction ID. ^TM
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Haven't recieved any transaction ID, any confirmation e-mail, any reedem code, nothing, I only recieved a 23'95€ charge on my credit card account.
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Good luck. If you contact their support you'll be waiting months for a reply. Probably best to just do a chargeback.
End of conversation
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