@MojangSupport why am I paying $8 a month for realms when it won’t let my friend connect to the server? 
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
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It’s been almost a month, with no response. We’ve tried everything. Creating a new server and it’s still saying the same thing. Please fix this, otherwise I see no purpose in paying monthly for this subpar service.
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