@MojangSupport I just spent $15 on a realm subscription and It doesn't work, I cannot connect. I'm really upset as my friend bought Minecraft for this realm. He can connect into the world no problem, but when I try to join, whether he's on or not it says connection reset by peer.
Please check our FAQ at https://help.minecraft.net/hc/en-us/sections/360004954931-Minecraft-Realms …. If you still require assistance with your Realm, please send us an email at https://help.minecraft.net/hc/en-us/requests/new … and we will assist. Remember to describe the issue, provide the name of the Realm, and your Username/Gamertag. ^JS