@MojangSupport just purchased currency on PS4 for my son to purchase a sale item, but after making the purchase process did not complete so no currency was received and my son ultimately missed the sale item. I have received a receipt for the purchase.
We're sorry about that! Please contact us at our help page, and remember to attach a picture of your receipt from purchasing the minecoins, your gamertag (Microsoft / Xbox Live Account), and total amount of minecoins/content missing: https://help.minecraft.net/hc/en-us/requests/new … ^SA