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MojangSupport's profile
Mojang Support
Mojang Support
Mojang Support
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Mojang SupportVerified account

@MojangSupport

Problems with Minecraft or a Mojang account? Let us know! We're open 7 days a week, 24 hours a day! Email support via http://help.minecraft.net/hc/en-us 

Redmond, WA
help.minecraft.net
Joined January 2013

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    1. Daniel Harper‏ @harper136 9 Apr 2020

      @MojangSupport Ok now im going on 2 weeks and no reply by email and haven't been able to play Minecraft Java edition since someone got my account and change the email and im unable to reset the password after i was given this token so now i need to know whats the next step?pic.twitter.com/EKEBAx4n0M

      1 reply 0 retweets 1 like
      Mojang Support‏Verified account @MojangSupport 9 Apr 2020
      Replying to @harper136

      We're very sorry for the long delay in responses, we are working through player requests in the order they were received and will assist as soon as possible. ^SA

      2:17 PM - 9 Apr 2020
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Daniel Harper‏ @harper136 10 May 2020
          Replying to @MojangSupport

          its been over 2 months since my account been stole and that link i was given originally to restore my account for Java edition done nothing as well nothing regarding my support ticket has been dealt with so do i need to submit a new ticket or your going force me buy a new copy?

          1 reply 0 retweets 0 likes
        3. Mojang Support‏Verified account @MojangSupport 10 May 2020
          Replying to @harper136

          Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL

          1 reply 0 retweets 0 likes
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