@MojangSupport Hey I just bought the game and it said that the purchase failed multiple times but instead of getting the game you just took money of me three times. I haven’t gotten an confirmation email nor an purchase ID. Please help.
Please send us an email at https://help.minecraft.net/hc/en-us/requests/new … from any email address you control and we will assist. Remember to attach your Transaction ID. ^JS
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I didn’t receive a confirmation email so I don’t got a transaction ID.
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