@MojangSupport Hi, i have just buy the java edition, i have been debited, but no mail, no transaction ID and there is no trace of the operation in the billing information tab
If you have not received an email from Mojang containing a Transaction ID, this means the order has failed and we are not able to refund incomplete orders. We recommend contacting your bank to have any pending authorizations resolved. I hope this helps! ^SA
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They can't do anything more

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